Refund policy

Last updated: October 5, 2026

60-day money-back guarantee

Try Nativa Gut Reset for up to 60 days from the day your order is delivered. If you are not happy with it, for any reason, we refund what you paid for the product.

• Opened or not. You do not need to send back unused capsules.
• No return shipping. Keep the bottle; we do not ask for it back.
• No questions. A short message is enough.

How to get your refund

1. Message us through our contact form within 60 days of delivery.
2. Include your order number or the email address you ordered with.
3. We confirm within one business day and refund to your original payment method. Your bank usually shows it within 5–10 business days.

Bundles and subscriptions

The guarantee covers every bottle in your order, including 3-bottle and 5-bottle bundles, and it applies to each subscription delivery as well as your first order. To stop future deliveries, see our Cancellation policy.

Free gifts

Free bottles, the e-book and vouchers included with a bundle are part of the promotion and are not refunded separately.

Damaged, wrong or missing items

Message us through our contact form with your order number and a photo, and we send a replacement at no cost. See our Shipping policy.