Shipping policy

Last updated September 25, 2026

Where we ship

We ship from the USA to addresses in all 50 US states, including PO boxes and APO/FPO addresses.

Cost

• Free on orders over $60, which includes every 3-bottle and 5-bottle bundle.
• $4.95 flat rate on orders under $60.

The exact cost is always shown at checkout before you pay.

Processing and delivery time

Orders placed before 2pm ET on a business day ship the same day. Orders placed later, or on weekends and US holidays, ship the next business day. Most orders arrive 3–7 business days after they ship.

Tracking

You get a tracking link by email as soon as your order ships. See Track your order.

Lost or damaged packages

If tracking stalls for more than 7 business days, or your bottle arrives damaged, email hello@nativa.com with your order number and a photo if possible. We send a replacement at no cost.

Wrong address

Email us within 2 hours of ordering and we’ll correct it. After the order ships we can’t reroute it, but we’ll help you sort it out with the carrier.